Contact
Who operates the service and how to reach us.
Effective October 14, 2026 · Operated by [Legal entity — to be completed] ("DuoText", "we", "us").
1. Support
- Email support@duotext.com. Write from the address on your account so we can find your purchases.
- Before writing, the Help pages answer the common questions about purchases, subscriptions and payouts, and the Refund Policy explains how to request a refund from a receipt.
2. The company
- Service: DuoText
- Operated by: [Legal entity — to be completed]
- Governing law: [Jurisdiction — to be completed]
3. Reports, removal requests and appeals
- In the app, every piece of content, message and profile carries a Report action.
- Without an account, report content at /report — anyone can file a notice there.
- How reports and appeals are handled is on Reports & appeals.
- If you appear in content and want it removed, use /remove-content — it works without an account.
4. Copyright (DMCA designated agent)
- Agent: [Designated agent — to be completed]
- Email: dmca@duotext.com
- Address: [Agent address — to be completed]
- What a notice must contain, and the counter-notice process, are on the DMCA & Copyright Policy page, which also has a form that reaches the same agent.
5. Privacy requests
You can export or delete your data yourself from Settings → Privacy. For any other request under the Privacy Policy, email support@duotext.com.
Questions about this page: support@duotext.com